You're in the middle of a showing. Maybe it's a vacant property. Maybe the client seemed fine when they arrived. But something has shifted. The way they're looking at you. The questions they're asking. The fact that they've positioned themselves between you and the door.
Your gut is screaming. Your brain is rationalizing. "I'm probably overreacting. This would be so awkward. What if I'm wrong?"
You're not wrong. And here's what to do about it.
You don't need proof to act.
You need permission — and this is it.
Before It Happens: Set Yourself Up
The best time to handle a bad showing is before you arrive. Here's your preparation checklist:
The Pre-Showing Text
Before every showing with a new client, text someone: the address, the client's name, and when you expect to be done. "If you don't hear from me by [time], call me."
Arrive First
Get there 10-15 minutes early. Walk the property. Know where every exit is. Notice what feels off. This isn't paranoia — it's professionalism.
Position Yourself
From the moment they arrive, stay between them and the exit. Let them walk ahead of you. If they position themselves to block your path, reposition yourself immediately.
The Moment It Feels Wrong
Something shifts. Your gut speaks. Here's your immediate action plan:
Step 1: Create Physical Space
Start moving toward an exit. Don't wait. Don't explain. Just begin moving. You can talk while you move.
Step 2: Use Your Exit Script
You need a reason to leave that doesn't escalate the situation. Here are your go-to scripts:
"I'm so sorry — I need to step outside and take this call. It's my office. Give me just a moment."
"My colleague is meeting us here in a few minutes — let me go unlock the door for them."
"I just realized I need to check on something. Let's step outside."
You don't need their permission to leave. These scripts are for smooth exits, not negotiations. If they block you, escalate immediately — louder voice, "I need to leave now."
Step 3: Don't Go Back In
Once you're out, you're out. End the showing. Reschedule if needed. But do not re-enter the property with someone who made you uncomfortable.
What If They Follow You?
If they pursue you outside or try to prevent you from leaving:
Get Loud
Volume creates witnesses. "I need you to back away from me." Repeat it louder if needed.
Call for Help
911, your office, anyone. Make the call visible. Say loudly "I'm calling 911 right now."
Get to Safety
Your car, a neighbor's house, a public space. Don't stay to be polite.
Your discomfort is enough. You don't need them to make a threat, touch you, or do anything overt. If something feels wrong, act. The embarrassment of being "wrong" is infinitely better than the alternative.
After: Document Everything
Once you're safe, document while it's fresh:
- Their name and contact information
- Physical description
- Vehicle details if you saw them
- Exactly what happened and what made you uncomfortable
- Any witnesses
Report to your broker. Consider reporting to local police if the behavior was threatening. Your documentation might protect the next agent.
This Is Layer 3
Verbal boundaries and exit strategies are part of The Fierana Method™ — the complete six-layer protection system built for women who work alone. 150+ lessons. A private community of professional women. Training designed for how you actually work.
Join the Founding Circle